Refund Policy
Effective Date: 10/10/2025
At Precision Civil, we aim to provide exceptional civil engineering and land development services with transparency and professionalism. This policy explains our approach to retainers, payments, and refunds.
Retainers and Deposits
Depending on the client and project type, a retainer or deposit may be required before beginning work. Retainers are typically requested for new clients or larger, complex projects.
Payment Schedule
Payment terms and milestones vary depending on the scope of work and contract phases. In most cases, Precision Civil bills approximately 20% at project start, with subsequent invoices issued as work progresses. Each contract will outline specific billing phases and amounts.
Refunds and Cancellations
If a client cancels a project mid-way, design fees are refundable for any unperformed portion of work. Completed work up to the point of cancellation will be billed at the agreed rate.
If a project is paused by the client or a governing agency, Precision Civil will hold work until authorization to resume is provided. If the project is cancelled, fees for completed services will be due, and the contract will be closed.
Third-Party Fees
Clients are responsible for all permit, review, and agency fees. In some cases, Precision Civil may include survey costs within a contract; these are billed separately and are not subject to refund once work has been initiated.
Payment Terms
Invoices are typically Net 30 from the date of issue. Payments not received within the stated terms may incur finance charges.
Contact
For billing or refund inquiries, please contact:
📧 info@precision-civil.com